Refund Policy

At Purcelon, we aim to ensure a transparent and fair refund process. If your return request is approved, refunds will be processed according to the policy outlined below.

Refund Eligibility

Refunds are issued only after the returned product has been received and inspected by our team.

To qualify for a refund:

• The item must meet the return eligibility requirements.
• The product must be returned in unused and original condition.
• The return must be approved by our support team.

Refund Process

Once we receive and inspect the returned item, we will notify you about the approval status of your refund.

If approved, the refund will be processed to the original payment method used at checkout.

Refund Timeline

Refunds are typically processed within 5–7 business days after the returned item has been inspected and approved.

The time required for the refund to reflect in your account may depend on your bank or payment provider.

Contact Us

For refund-related inquiries, please contact:

Email: Contact@purcelon.com
Business Hours: Monday – Saturday, 10 AM – 6 PM